Quality Policy

At Boehringer Ingelheim Svanova we work to improve animal welfare and food hygiene globally by developing, producing and selling high-quality veterinary diagnostic solutions.
We ensure that the quality of our processes, products and services is continuously optimized and improved to meet the needs of our customers.

 

In all customer contact we want to be seen as:

- knowledgeable about our products and their use
- accessible and receptive to needs and concerns
- providing service and support in a timely fashion
- a reliable partner delivering solutions of high-quality

 

This is achieved by:

- we live our vision and mission - all employees are responsible for evaluating and improving our processes 
- decisions are based on our customer’s needs and market requirements
- we provide quality assured products with full traceability
- we establish and nurture a strong network of collaborators in our field

 

Mission

We want to deliver high performing products for large volume laboratory testing to monitor, prevent, control and eradicate significant animal diseases.
Based on our own research and in collaboration with our global network we also want to offer innovative solutions to address unmet diagnostic needs.
We are driven by the ambition to improve animal welfare since this is the key to a healthy future for mankind.

 

Vision

The BI Svanova’s vision is to improve health and well-being of mankind by contributing to safe and nutritious food. The overall principle Value through Innovation will help us to achieve our vision.

All products are manufactured under our strict quality management system in compliance with ISO 9001:2008